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This is the best Plantronics product ever. I like this much better Plantronics' later bluetooth model - the range is just too small. I've been using this product for 6 years now - Monday thru Friday, at least 5 to 6 hours talk time everyday, and it's still working like a champ. It's amazing that the rechargeable battery is still taking full charges. With the CS50, I can roam around the office - or even venture out to the parking lot - and still continue my phone conversation.
I spent two days trying all the many adjustments for different sound levels on both speaking and listening, but nothing got rid of the buzzing, hissing, and distortion. A buzzing sound accompanies the voice in the earpiece, and each person I spoke with complained that I must be using a cell phone with a bad connection. I sent the CS50 back for a refund. After spending a lot of money for a wireless replacement to my older wired office Plantronics S10A headset, I was sorely disappointed. The sound quality on both the transmit and receive is tinny and distorted. I went back to my old wired S10A, and was rewarded with a HUGE improvement in sound quality - a reasonable tradeoff for living with the wire.
while on the phone. The sound quality is great, it's comfortable to wear, and I'm able to be mobile to pick up print jobs, go to a coworker's desk, etc. I'd highly recommend it. I've been using this headset model for a few years now. I just recently bought a replacement (same model) as the first one I had finally started to have intermittent issues after a few years of heavy use. The battery life is great as long as I remember to keep the headset in the cradle overnight.
I've purchased 7 of these headsets and we all love them. Sound is clear and crisp, keeps background noise out and we can roam around the office with no connection disruption.
But both perform much worse with Teamspeak. Probably a Teamspeak issue; wired headsets will give much better quality with TS. Also, the earphone on the Plantronics is MUCH worse than the Jabra. Better get the Jabra GN9350e instead, which has significantly better, more natural sound quality when you speak. It works first time, easy to put in the cradle, comes with many different earpieces. Workmanship is top notch. But this and the CS55 have the same problem: tinny Plantronics sound. CS50/55 both work well with Skype, as does the Jabra.
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